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Benefit

Through intelligent monitoring
Automate monitoring
and processes.
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More transparency, less effort – systematic monitoring

With MailCenter Monitoring from munich enterprise software , you can keep an eye on your SAP processes at all times. Our solution ensures automated monitoring of critical business processes and system states – without any manual intervention. You can detect errors immediately, reduce downtime and thus increase the efficiency of your entire SAP landscape. Whether in system operation, jobs, IDocs or in the application log – with our monitoring add-on you are always one step ahead.

This seems obvious, but you should roughly calculate what profit you can make from the automated monitoring process. The success factors vary from process to process – the most important include:

  • Cost savings in the form of hard currency
  • Speed of process execution
  • Quality of process results

This aspect is often lost in project implementation. It is crucial to at least roughly calculate the expected savings before the introduction. Equally important: Measure key figures – such as costs, error frequency or throughput times – before and after the introduction. In this way, you can prove success in black and white and create a well-founded basis for decision-making for future automation projects.

When other departments approach you to optimize their processes, this before-and-after comparison is invaluable. And last but not least: Management will appreciate a clear and measurable success story – and thus also your recommendation for the further use of intelligent monitoring technologies.

SAP Monitoring Products

Cost savings

Save costs by reducing the time participants actively spend on the process. When evaluating cost savings, the following questions must be asked:

Is the required information displayed on the screen along with the task, or is further research required?
Can you delegate some tasks to inexperienced colleagues or let experienced (and well-paid) employees do all the tasks?
Can you automate certain work steps so that the system can take over some of the tasks that employees have to perform?

Simply replacing the complex navigation process in a transaction with a simple and targeted presentation of information and targeted navigation steps can save a lot of costs

Speed of process execution

Once the monitoring add-on is used, the processing speed can almost certainly increase significantly. For most monitoring projects that are implemented with the monitoring add-on, a significant reduction in processing time is usually obvious. Of course, a fast release process, simple system monitoring or uninterrupted electronic processes are doomed to failure – unless your system works without human intervention and is automated in the best possible way!

Quality of process results

In addition to evaluating and comparing the time saved, you should also develop a list of ideal benefits for the quality of the results. Example: Is customer service faster? Will this shorten the time to market for new products? Are production downtimes reduced?

The quality of the process results is the most difficult to assess, but this factor is becoming increasingly important. Traditional workflow solutions are usually used in the approval process, and approval is often seen as a necessary evil in the company. If the approval process requires manual or excessive approval above a certain level, the positive effect of implementing a monitoring workflow is almost invisible. This type of pure stamping is of little importance. However, if you carefully select the approver and select the information forwarded with the task, you can improve the quality of decision-making. This is important, because sensible decisions are the decisive factor for the success of the company.

Convince yourself of the power of this application during a live product demo via the web. Get in touch with us right away.

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Would you like more information about SAP monitoring? Just give us a call. We look forward to hearing from you. Other interesting links: SAP MailAdd-ons, MailCenter and Consulting