Information about SAP Mail and SAPConnect

SAP Mail Notes and Instructions Setting up Mailing

Configure SAP Mail and SAPConnect – to enable the sending and receiving of mails with SAP ERP system, some settings are necessary. For this we have collected some important SAP notes as well as a guideline for the device.

Information about setup and optimization for base, consultants and developers

  1. SAP Mail Notes
  2. Instructions Setup Mailing

SAP Support Information SAPConnect, SMTP, SCOT and SOST

SAP E-mails settings – The following are useful tips for configuring the ERP server SAPConnect.  Which are important parameters and how to complete the implementation of services for sap email delivery.

Login required – please use your S-USER to access to the support portal (Click on note number).

Note DescriptionSAP note numberSymptom
Configuration email, fax, paging / SMS via SMTP455140Instructions on how to configure and connect e-mail, fax or paging / sms via SMTP in the SAP Web Application Server
Email (SMTP) in different SAP-Releases455127Overview Note – How to send or receive emails from SAP systems?
Which components are needed? Which additional hardware and software is required?
Overview of documentation for installation, configuration and Administration of SAP connect
SMTP over TLS and SMTP authentication1747180s. description
SCOT: Settings for TLS and SMTP AUTH1724704s. description
SAPCONNECT Performance598718s. description
Testing of fax and e-mail152474s. description
SMTP plugin: MS Exchange will only send to port 25546147Port 25 is not enough or several clients receive emails
Support SAPCON. RFC interface1236270s. description
Configuration of e-mail using SMTP (outbound) [Video]2148070s. description
Size limit for outgoing e-mails1171138Only e-mails that do not exceed a defined size should be sent via the SAPconnect SMTP interface
Archiving of SAPOffice88970Archive documents from SAPoffice
SAPOffice: Reorganization – how to use?728063This note is outdated! Please note the new note 966854 and the new reorganization report RSBCS_REORG!
Send SAPConnect trace for testing to SAP194926Create and deploy a trace for SAP connect
Problem analysis when sending or receiving emails607108Emails are not sent or received in the SAP system. What should be done to investigate the problem?
Reorganization SAPoffice and Business Workplace966854Reorganize SAPoffice Business Workplace – reduce SOST tables SOOD, SOOS, SOC3, SOFFCONT1, BCST_SR, and so on

SAP Community Network

SAP email about Office 365 – Setting up an SMTP Services for an Office 365 Online Exchange mail account:

SAP SMTP service with Office365 online exchange


SMTP – The “Simple Mail Transfer Protocol” is a protocol for the exchange of e-mails in computer networks. Primarily it is used to initiate and to route e-mail. Fetching e-mails via other protocol such as POP3 or IMAP. Usually servers work for e-mail reception on Port 25 for user authentication and now are working with the newer server port 587.

TLS – Transport Layer Security (TLS) and its predecessor Secure Sockets Layer (SSL) is an encryption for secure data transmission over the Internet. With version 3.0, the protocol under the name TLS will be further developed and standardized.

SMTP-Auth – This authentication is a protocol and an addition of ESMTP. It allows the mail server to authenticate the mail client using its user name and password.

SCOT – SAPConnect transaction to external communications to set up and monitor the SAPConnect sending process.

SOST, SOSB and SOSG – SAP transactions for an overview of sending orders. All sent via SAPconnect messages can be displayed here.

Setting SAPConnect SAP mail delivery

– Quick Start Guide –

Important notes: The mail server with which the SAP system is both the input and the output side connected must be equipped with appropriate virus scanners and spam filters. It is recommended to separate the reception socket through the firewall to the outside, so that no delivery can be made by third parties. It is further recommended that the output side does not communicate directly with a mail server outside the firewall. These instructions may vary slightly in different SAP releases.

Connecting to the mail server and routing defined – in transaction SCOT take in “Business Communication Administration => Settings => Outgoing Messages => SMTP node” the following settings:

  • Set indicator “node in operation“
  • Mail Host: Here you enter the IP address or host name of the mail server
  • Mail Port: Usually, 25 or 587
  • Supported address types: Internet and address the “*”. In order for this node is used for all e-mail addresses


Set default domain – In SAPconnect administration is entered with the transaction SCOT “Settings => Domain” the default domain. Here the domain of SAP is determined by clients such. B. @

SAPConnect Default Domain

SAPConnect internet mail address

Sender maintain – In the user administration an e-mail address is stored on the transaction SU01 for each user. This is used when sending messages as the sender. Enter the email address in the “E-Mail Address”. Use as a domain if possible the domain of SAP clients, such as @ (s. Default Domain).

SAPConnect mailddress maintain

Create Test Mail – In SAPOffice transactions SO01, SBWP or any other sap mail tcode a test mail can be generated. So you can check whether the email can be sent from your SAP system.
SAP Business Workplace SBWP testmail

Control mail delivery from SAP – SAPconnect send jobs can be controlled via the transaction SOST. Here you can see the users email that was created in the previous step.
SAPConnect mailddress maintain

Would you like further information about our products and services related to SAP Mail solutions e.g. MailCenter or SAP Outlook Integration? Check the links or simply arrange an appointment for a live demo. We are looking forward to get in contact with you!

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