Data protection

the munich enterprise software GmbH

We look forward to your visit to the website of munich enterprise software GmbH (hereinafter “mes” or “we”) at https://www.munich-enterprise.com (hereinafter referred to as the “Website”).

The processing of personal data on and via our website is in accordance with the General Data Protection Regulation (DS-GVO), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). By means of this privacy policy we inform about the collection of personal data on and via our website with the data subject according to Art. 13 DS-GVO.

For this privacy policy, the definitions in accordance with Art. 4 DS-GVO apply.

1. Name and contact details of the responsible person

The person responsible for the processing of personal data under this Privacy Policy is:

munich enterprise software GmbH
Industriestraße 29
82194 Gröbenzell
E-Mail: info@munich-enterprise.com
Website: https://www.munich-enterprise.com

2. Purposes and legal bases for the processing of personal data

When you visit or use the Website, you collect, process and use personal information about you for the purposes set out below.

a) Collection and processing of personal data when visiting the website

For the purpose of visiting the website, we collect and process only the information and personal data automatically transmitted to us by your internet browser, such as:

– Date and time of retrieval of the website
– Your browser type and version as well as the browser settings
– used operating system
– the website from which you visit our website
– your IP address

This information and personal data are required for the purpose of correctly delivering and optimizing the contents of the website, advertising for the website

to ensure network and information security and protect the site from attacks, disruptions and damage.

The personal data and information collected hereafter shall be statistically and for the purpose of enhancing privacy and data security in order to ensure a level of protection appropriate to the risk for the personal data processed by us. The personal data collected when the website is accessed, in particular the user’s IP address, will be deleted no later than seven days after they have been collected, unless an attack or a threat has been detected by the user.

Insofar as we collect and process personal data of the user and in particular the IP address of the user when the website is accessed, the legal basis for this is Art. 6 (1) (f) of the GDPR, because this processing is necessary to protect the legitimate interests of mes , Mes’s legitimate interests are to increase privacy and data security to ensure a level of protection that is appropriate to the risk of mes’s personal information, to ensure network and information security, to optimize the site and to protect it from attacks, disruptions, and Protect injuries.

b) Contact via the website

You can get in contact with your personal data (name, company, e-mail address, phone number). The personal data that you submit to mes will be found on the corresponding contact form on the website. The personal data transmitted to us will only be collected and stored for the purpose of processing your contact request.

The legal basis for the processing of these personal data is Article 6 (1) (b) of the GDPR, because the processing is necessary for the performance of a contract between mes and the data subject or for the performance of pre-contractual measures, which are carried out at the request of the data subject.

c) Download area for customers

On our website there is a download area for customers, in which customers of mes can log in with their username and password. These personal data are collected and stored solely for the purpose of accessing the download area on the website of mes, where customers can provide information and, where necessary, updates on their products for download.

The legal basis for the processing of these personal data is Article 6 (1) (b) of the GDPR, because the processing is necessary for the performance of a contract between mes and the data subject or for the performance of pre-contractual measures, which are carried out at the request of the data subject.

d) Direct mail

We may include the company, address, contact name, and e-mail address we provide in connection with downloading trial versions of software products from the mes website, or signing a software license agreement or software maintenance agreement and direct marketing for your own similar goods or services, unless you have objected to their use. The legal basis for this use is Article 6 (1) (f) of the GDPR, as the processing is necessary to safeguard the legitimate interests of mes. The legitimate interests pursued by mes are the promotion of products and services to customers. You may object to this use at any time in accordance with the conclusion at the end of the right of objection pursuant to Art. 21 DS-GVO, without this incurring any costs other than the transmission costs according to the basic tariffs.

e) TeamViewer

We enable our customers to use the “TeamViewer” of the provider TeamViewer GmbH, Jahnstr. 30, 73037 Göppingen for the purpose of online meetings and remote support. Further information on data protection and data security of “TeamViewer” can be found at https://www.teamviewer.com/en/security.

The legal basis for the processing of your personal data by means of “TeamViewer” is Article 6 (1) (b) GDPR, because the processing is necessary for the performance of a contract between mes and the data subject or for the performance of pre-contractual measures the person concerned.

f) Use of cookies

When using the website cookies are used. Cookies have the purpose to personalize the website for your visit and to facilitate the use of the website. Cookies are small text files that the website transmits to the cookie file of the Internet browser on your device and holds it there for later retrieval, so that the website can be used inter alia. can remember who you are. A cookie typically includes the name of the domain from which the cookie originated, the “lifetime” of the cookie, and a unique identifier. The following types of cookies are used on the website:

– Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website and, above all, that you need to use the website and make downloads. These session cookies are deleted when you end the browser session.

– Persistent cookies: These remain in the cookie file of your browser for longer (how long depends on the lifetime of the particular cookie, but this can be unlimited or until deletion). Mes’s permanent cookies allow the website to remember your choices. Permanently cookes from third parties serve to show you ads that are relevant and of interest to you. They are also used to determine how often an ad is displayed and to judge the effectiveness of an advertising campaign. Persistent cookies are usually used by advertising networks, provided that you have not objected to the use of cookies (opt-out). These cookies remember when you visit a website and give

then pass this information on to other companies within the advertising network, such as advertisers.

– Cookies in connection with Google Analytics, social media plug-ins and services of Google, as described in 3 g), 3 h) and 3 i) below.

If you do not want to accept cookies from the website, you can reject them and deny access to previously stored information by setting your Internet browser accordingly. The settings within your browser that allow you to do so vary from browser to browser, they can usually be found under “Privacy” or “Cookies” of the “Internet Options” or “Settings” menu of your browser. If you need help to disable or delete cookies, you should use the “Help” menu within your browser. Information about the administration and deletion of cookies as well as a corresponding instruction for the common browsers are e.g. available at www.meine-cookies.org. Please note, however, that you may not be able to use all of the interactive features and functions of the website if cookies are blocked or deleted.

g) Use of Google Analytics

We have integrated Google Analytics on the website. Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter “Google”).

Google Analytics uses so-called “cookies”, text files that are stored on the user’s computer for the purpose of providing an analysis of the use of the website. The information generated by the cookie about the use of this website by the user are usually transmitted to a Google server in the US and stored there. On the mes website, IP anonymisation is activated, so that the IP address of the users of Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area is shortened beforehand. Only in exceptional cases will the full IP address be sent to a Google server in the US, where it will be shortened so that data processing can take place outside the European Union. In this case, the transfer of the personal data collected by Google Analytics into the USA takes place. Google has been certified under the EU-US Privacy Shield (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI) and thus the legal requirements for the adequacy of the level of data protection for the provision of the service Google Analytics by way the order processing created.

The user may object to the use of Google Analytics and prevent the storage of cookies by a corresponding setting of the Internet browser, as shown above under 3 f). In addition, the user can prevent the collection of the data generated by the cookie and its use of the website (including its IP address) to Google and the processing of this data by Google by adding the browser add-on available under the following link Download and install -on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js): http://tools.google.com/dlpage/gaoptout?hl=en.

Additional information and Google’s privacy policy can be found at https://www.google.com/intl/en/policies/privacy/ and http://www.google.com/analytics/terms/en.html.

The legal basis for the use of Google Analytics is Article 6 (1) (f) DS-BER, as the use of Google Analytics is necessary to protect the legitimate interests of mes. The legitimate interests pursued by mes are the analysis of the use of the website in order to improve the internet presence and offers of mes and to make it more interesting for the user.

h) Use of social media plug-ins

(i) mes does not use social media plug-ins on Facebook, Google+ and Twitter on its website.
i) Use of services from Google: YouTube, Google Maps, reCAPTCHA
mes has integrated the services of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, YouTube, Google Maps and reCAPTCHA on the website, as described below. By using these services, to the best of our knowledge, the following information and personal data of the user are transmitted to Google: IP address, date and time of the request including time zone, accessed website, amount of data transferred, browser, operating system and its interface, language and version of the browser software ,
Google has been certified under the EU-US Privacy Shield (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI) to ensure an appropriate level of privacy. For more information on the purpose and scope of the data collection and how it is processed by the YouTube, Google Maps and reCAPTCHA services, please visit https://www.google.com/intl/de/policies/privacy/ and https://www.youtube.com / yt / about / DE / be retrieved.

(i) YouTube
mes has integrated videos from YouTube on its website, which are stored on http://youtube.com, for the purpose of making these YouTube videos playable directly on our website. Each time you visit a mes website that incorporates a YouTube video, YouTube and Google are aware of the specific bottom of our site that the user is visiting. In addition, the above information and personal information of the user will be transmitted to YouTube.
YouTube and Google always receive information through the YouTube component that a user has visited our website if they are simultaneously logged in to YouTube or Google at the time of accessing our website; this happens regardless of whether the user clicks on a YouTube video or not. This information is associated with the user’s account on Google or YouTube. If such information is not intended to be passed on to YouTube and Google by the user, the latter can prevent the transmission from logging out of his YouTube account before calling our website.
YouTube stores the data collected about the user as usage profiles and uses these for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (also for non-logged-in users) to display needs-based advertising and to inform other users of Google or YouTube about the activities of the user on our website. The user has a right of objection to the formation of these user profiles, whereby he must turn to YouTube for exercise.
The legal basis for the use of YouTube by mes is Article 6 (1) (f) DS-BER, as the use of YouTube is necessary to safeguard the legitimate interests of the controller. Mes’s legitimate interests are to present on-demand advertising and information in the form of YouTube videos and to inform other users of the social network about user activity on our website.
Provider of YouTube is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube LLC is a subsidiary of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

(ii) Google Maps
mes has integrated the offer of Google Maps on their website. This allows us to show you interactive maps directly on the website, allowing you to conveniently use the map feature.
By visiting the website Google receives the information that you have accessed the corresponding subpage of our website. In addition, the above information and personal data of the user will be transmitted to Google. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out of Google before using Google Maps. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such evaluation will be carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users about your activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.
The legal basis for the use of Google Maps by mes is Article 6 (1) (f) DS-BER, as the use of Google Maps is necessary to safeguard the legitimate interests of the person responsible. The legitimate interests pursued by mes are the presentation of interactive maps, specifying the location of mes directly on the website, and allowing the user to conveniently use the map function.

(iii) reCAPTCHA

mes has integrated on its website the service “reCAPTCHA” from Google. This makes it possible to distinguish whether entries made on the website by a natural person or abusive by a “robot” or a malicious program.
By visiting the website Google receives the information that you have accessed the corresponding subpage of our website. In addition, the above information and personal data of the user will be transmitted to Google. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out of Google before visiting the sub-page where “reCAPTCHA” is embedded. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is done in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right of objection to the formation of these user profiles, and you must comply with this to Google.
The legal basis for the use of the “reCAPTCHA” service by mes is Article 6 (1) (f) of the GDPR, as the use of “reCAPTCHA” is necessary to safeguard the legitimate interests of the controller. The legitimate interests pursued by mes are the protection against misuse of the website and input by a “robot” or malicious program.

3. Recipient of personal data / no transmission to a third country

Your personal data, in addition to the companies mentioned in paragraph 3, will only be forwarded to the following company, which hosts our website as our processor: https://all-inkl.com/

We do not transfer your personal information to a third country beyond the cases described in paragraph 3 above.

4. Duration of storage of personal data

We only store personal information about you for as long as it is necessary for the purposes for which it was collected or processed, unless statutory retention periods require longer storage.

5. Your rights as an affected person

You have the following rights:

  • Right to information on the personal data concerned (Article 15 of the GDPR)
  • Right to rectification (Article 16 of the GDPR)
  • Right to cancellation (Article 17 of the GDPR)
  • Right to restriction of processing (Article 18 of the GDPR)
  • Right of objection to processing if the data processing takes place on the basis of Article 6 (1) (e) or (f) of the GDPR (Article 21 of the GDPR); see also the final reference to the right of objection under Art. 21 DS-GVO
  • Right to data portability (Article 20 of the GDPR)
  • the right to revoke consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the data is retired if the processing of the data is based on a consent under Article 6 (1) (a) or Article 9 (2) (a) GMO is based
  • Right of appeal to a supervisory authority (Art. 77 DS-GVO)

6. Your obligation Person to provide personal information and possible consequences of non-provision

The provision of personal data is required to use the website. In the case of a non-provisioning the website can not be used or only with limited functionality, in particular the following functionalities of the website can not be used:

  • Download trial versions of software products from mes
  • Online meeting and remote control via TeamViewer
  • Contact requests to mes

7. No automated decision making / no profiling

We do not do automated decision making or profiling.

8. Modification of this Privacy Policy

It is necessary to adapt and change the contents of this privacy statement on a case-by-case basis. mes therefore reserves the right to change this privacy policy and will provide the amended privacy policy on the website and inform the data subjects in advance of the amended privacy policy if it intends to process the personal data for a different purpose.

Reference to the right of objection under Art. 21 DS-GVO

  1. Right to object due to the special situation

You have the right at any time, for reasons arising out of your particular situation, to prevent the processing of personal data concerning you pursuant to Article 6 (1) (e) (public security) or f (data processing based on a balance of interests) DS-GMO takes an objection; this also applies to profiling based on these provisions. mes no longer processes personal data unless there are compelling legitimate grounds for processing.

Prove that your interests, rights and freedoms prevail, or the processing is the assertion, exercise or defense of legal claims.

  1. Right to object to direct mail

If we process personally identifiable information about you to use direct mail, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

  1. Exercise of the right of opposition

The right of objection can be exercised informally, for example by mail to munich enterprise software GmbH, Industriestraße 29, 82194 Gröbenzell, or by e-mail to info@munich-enterprise.com.